BUILD YOUR
DIGITAL BANK

Compose
Compose Digital Channels
Create your digital channels by flexibly compounding independent business functions and services.

Create your digital channels by flexibly compounding independent business functions and services.

Quickly launch new channels and ensure omnichannel multi-experience customer reach in the digital environment.

Enable remote banking, digital onboarding, digital product origination, and access to services via marketplaces of financial products, etc.

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Launch
Launch Digital Products
Use a pre-integrated product factory and unique capabilities of the composable architecture to quickly design, set up and modify new digital products, services and product packages.
Transform
Transform Branch Banking
Open smart branches and boost your onsite customer experience with ready-to-use business processes and services that have been specially designed for banks.

Open smart branches and boost your onsite customer experience with ready-to-use business processes and services that have been specially designed for banks.

Boost your CX with digital customer profile, biometrical identification, 360-degree customer view, single-screen customer services, product calculators and other advisory tools, streamlined customer service processes.

Integrate AI-based customer recognition and loyalty monitoring tools into your branch infrastructure.

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BOOST YOUR
CUSTOMER REACH

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<p><strong>Enable</strong> Omnichannel <strong>MX Reach</strong></p>

Enable Omnichannel MX Reach

Define which products or services will be available in a specific channel or for a specific customer group. Depending on your specific goals, each service can be deployed in a separate digital channel or become available in all channels at once.

<p>Support <strong>Ecosystems and APIs</strong></p>

Support Ecosystems and APIs

Expand your product offerings with services delivered by your bank ecosystem or partner network. Integrate partner services into your business processes and create unique product offerings and packages. Allow different market players – fintech companies, partners, etc. – to access your ecosystem through open APIs.

<p>Customize <strong>Your Channels and Services</strong></p>

Customize Your Channels and Services

Customize your channels to support your specific business and brand requirements with simple user-friendly low-code customization tools, smart prompts and training tools. Create custom business processes that leverage your unique product offerings and competitive advantages.

LOW CODE
NO CODE

LEVERAGE LOW CODE / NO CODE
DEVELOPMENT TOOLS

Change the way you develop digital channels and business applications.

Digital Q.Omnichannel helps to launch digital channels and enables large-scale digitalization of a company’s business processes.

Ready-to-use development tools guarantee creation of enterprise-grade applications based on cutting-edge microservice patterns. The platform supports a full application development lifecycle starting from the design of a new app to its deployment in the production environment with a single click. Autoscaling and a cloud-native architecture allow using the platform for the most ambitious and large-scale projects without any restrictions.

LOW CODE NO CODE
  • Composition Instead of Hard Code

    Compose your channels and apps fast and easily reach the highest levels of flexibility and efficiency

  • Inspired Team

    Leverage visual design tools and bring to life any bold ideas while creating digital channels. Implement modern design principles. Support teamwork of business users, IT experts and designers

  • Low-Code/No-Code

    Rapidly create and deploy new digital services without coding, by leveraging Low Code / No Code development approach

Implement a consistent architectural approach

Your developers will appreciate the modern architectural and technological approaches to creation and running of applications composing the Digital Q.Omnichannel platform.

Due to their modern design, our applications leverage all advantages of the microservice architecture: modularity, interchangeable components, event-driven interaction, containerization, support of DevOps, scalability, etc.

LOW CODE NO CODE
  • Business Processes

    Implement a modern approach to business processes, with execution of separate business processes in compact microservices and centralized monitoring of all business processes

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  • Microservices

    Leverage on the unique technology of automatic generation of application microservices based on their description, business process diagrams and description of business objects

  • Single-Click Deployment

    Build your microservice applications right with automatic generation of digital services by the proven architectural patterns

  • Customization

    Easily customize your applications and deliver personalized customer experiences with the help of the advanced design system

Win through technological leadership

Make sure that you stay on the cutting edge of technology leveraging on advantages of Digital Q.Omnichannel.

We carefully select technologies which are critical for the digital transformation and constantly validate the existing technological stack to timely update or replace solutions that may become obsolete.

LOW CODE NO CODE
  • Evolution and Fitness Functions

    Ensure continuous improvements of the architecture for the evolutionary development of your business

    Verify the selected approaches through testing with the use of fitness functions

  • Continuous Business Development

    Evolve your critical applications in pace with your business development

    Ensure quick update of the functions required by the business
    (up to several releases per day)

  • Cutting-Edge Technologies

    Leverage popular development frameworks and technologies recognized by the global IT industry

UI / UX &
DESIGN SYSTEM

Digital user experience has become a critical capability of successful digital solutions. Leverage our pre-integrated design system to:

  • Design an impressive ergonomic UI and UX regardless of specific customer service channels (mobile or online)
  • Create the digital channel UI based on strict UX rules and templates with the help of ready-to-use UI components and proven web and mobile technologies
  • Make you application visually attractive and ensure UX consistency in all channels
uxui

business
ARCHITECTURE

Choose from Ready-to-Use popular business capabilities

Digital Q.Omnichannel comprises a wide variety of ready-to-use business applications that were originally designed using the microservice architecture

DIGITAL

DIGITAL
CHANNELS

MOBILE
BANKING
MOBILE
BANKING

Provide your customers with freedom and mobility in their financial decisions and transactions. Enable digital onboarding and product origination from any mobile device to let your customer access your banking and investment services from any place and at any time

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SMART
BRANCH
SMART
BRANCH

Bring your branch to remote locations and provide personalized services to your remote customers. Speed up your services and boost your CX with RPA, AI, biometric identification, digital customer profile and OCR technologies

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ONLINE
BANKING
ONLINE
BANKING

Create an exceptional customer experience that is consistent in all channels and devices, enable channel hopping and convenient monitoring of all customer interactions

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PARTNER
ECOSYSTEM
PARTNER
ECOSYSTEM

Create your own marketplace of financial services, publish your products in partner marketplaces and bring your branch services directly to your customer through the network of mobile agents

BUSINESS

BUSINESS
APPLICATIONS

DIGITAL LOAN
ORIGINATION
DIGITAL LOAN
ORIGINATION

Implement the end-to-end fully digital loan origination process for retail and corporate customers. Streamline every step of the loan origination cycle and ensure risk-free loan disbursement

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CUSTOMER
SERVICES
CUSTOMER
SERVICES

Streamline your in-branch sales with modern tools for management of customer data, KYC, 360-degree customer view, customer onboarding, smart selection of bank products, product origination for current / deposit accounts, cards, and other popular front-office processes

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DAILY
BANKING
DAILY
BANKING

Improve the speed and quality of everyday customer services with the user-friendly adaptive UI, single-screen services, digital customer profile, automatic customer screening and modern data capture and biometric identification tools. Let your customers access these services via any channel and touchpoint

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BUSINESS

BUSINESS
SERVICES

DIGITAL CUSTOMER
PROFILE
DIGITAL CUSTOMER
PROFILE

Accumulate, aggregate and store all available customer data collected from both internal bank systems and external sources. Provide secure role-based access to the required data to authorized users

PRODUCT
CATALOG
PRODUCT
CATALOG

Ensure centralized management of all financial products and services, starting from their design to the launch, roll out, enhancement, performance analysis, and archiving

Easily configure and update product groups and parameters; compose product packages, with flexible pricing and personalized approach to each customer

DECISION
MANAGEMENT SYSTEM
DECISION
MANAGEMENT SYSTEM

Leverage modern decision management tools to provide a reliable support for your decision-making activities

Create your own business rules and decisioning processes based on the DMN standard

Enable fully automated information-based decisions using analysis of historical behavioral data, prior decisions, and their outcomes

MONITORING OF
BUSINESS PROCESSES

Take better managerial decisions and implement timely changes to business processes based on interactive real-time analysis of business data.

Implement personalized targets, priorities, KPIs and other metrics for every process, user and business unit, and track these metrics in real time.

  • Review by Underwriter
  • Customer notification on results
  • Decision-making by Branch Manager
  • Automatic customer notification on results
  • Adding details to application
  • Verification of automatic checks
  • Loan proposal
  • Generation of recommendations
  • Preliminary application
  • Data verification
  • Review by Approver
  • Declined by Customer
  • Preparation of documents
  • Take better managerial decisions and implement timely changes to business processes based on interactive real-time analysis of business data
  • Enjoy ready-to-use customizable interactive dashboards and charts. Ability to easily create charts and dashboards using convenient visual low-code development tools. Support of zoom-in and drill-down to any depth of detail; data visualization on the map
  • Design your own business monitoring system with personalized targets, priorities, KPIs and other metrics, and track these metrics in real time
  • Integrate analytical tools as widgets into any user system: user workstation, corporate portals, digital channels, CRMs
  • Use pre-integrated powerful visualization tools compatible with any databases, OLTP systems, CRM, ERP, core banking and data warehouses to create personalized analytical dashboards and enable data-driven decision-making

COMPOSE YOUR
OWN DIGITAL CHANNEL

Design and create new digital channels and enhance them with necessary business functions in the real time using modern composition tools and microservices
  • 01.
    Create your digital
    channel
    E.g., a dedicated product origination portal for loans / deposits / account opening / other financial products
  • 02.
    Add necessary functions
    to your channel
    Select ready-to-use business components from the app marketplace based on their descriptions and capabilities
  • 03.
    Set up your
    channel
    Build your target solution by combining the selected business components from the marketplace
  • 04.
    Set up business
    processes
    Select ready-to-use business processes and business products from the platform catalogue, customize them to your specific business tasks
  • 05.
    Choose your UI
    design
    Make your channel more attractive by selecting your color palette and adding a night skin. Add a friendly chatbot
  • 06.
    Publish your
    channel
    Measure the customer experience with pre-integrated powerful analytical tools

COMPOSE YOUR
OWN DIGITAL PRODUCTS

Digital
Products

  • Support the overall product lifecycle starting from the design and approval of a new product or service to its launch, roll out, enhancement, performance analysis, and archiving.
  • Ensure fast TTM, centralized storage of product data, setup of product groups and parameters, product version management, and distribution of product data to business application.
  • Set up and manage your individual products, product packages of any complexity, product parameters, and parameter calculation rules.
  • Implement product selection rules and interfaces for easy customer consultancy.

Digital
Business Processes

  • Set up your own business processes for sale of digital products and services via traditional and digital channels.
  • Take into account specific features of each channel.
  • Implement a single product origination process that can be accessed equally by all involved staff members, business units and the customer.
  • Leverage pre-integrated task management tools to manage user workload and speed up application processing.
  • Monitor each process step to streamline business processes and improve the CX.

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UNLIMITED VARIETY OF
APPLICATION EXPERIENCES

Digital Q.Omnichannel architecture

UNLIMITED VARIETY OF APPLICATION EXPERIENCES

Architectural
Principles

Learn more on platform technologies

Improve your business agility with
Modern Design Principles

  • Omnichannel Enablement

    Business applications that comprise the Platform can be used in any digital channels without any limitations (mobile app, online, customer portal, etc.). Omnichannel support is the key architectural principle used at the stage of design of all business components without exclusions

  • Composable Architecture

    All business capabilities of the platform are broken into separate business components (PBCs) that are used as building blocks to create and set up digital channels

  • Business Processes

    End-to-end processes ensure an integral approach to design of the business logic as a sequence of separate channels that may involve several business units, i.e. as it is required by the end business users

  • Evolutionary Architecture

    The platform simplifies and makes available rich capabilities of the microservice architecture. It saves users from complexities of the system development and the need to regularly upgrade the architecture and technologies to get in pace with the best innovations of the IT industry

  • Time-to-Value

    Decomposition of functions does not require releasing updates of the entire platform or a channel. All changes are implemented and delivered in separate business applications. Automatic deployment reduces the deployment time and human errors

  • Enterprise-Grade Architecture

    The platform ensures elastic scalability of applications based on the actual needs of the growing business. In case of low workloads, it guarantees economical consumption of allocated resources and cost efficiency. If a business deals with millions of users and transactions, the system ensures automatic scaling for guaranteed support of greater workload

  • Democratization

    Providing modern low-code development tools, the platform allows creating and setting up digital channels and enriching them with required business capabilities in the real time and without coding

OUR
Technologies

Future-prove your business with the
Advanced Technologies

  • Low-сode/No сode
    Low-сode/No сode

    Modern low-code tools for automatic generation of custom web and mobile apps based on your own designs. Tools for design and configuration of business processes and business objects with a minimum amount of coding

  • Microservices
    Microservices

    Full support of the microservice architecture in separate functional blocks of business applications. Microservice development patterns (Event Driven Architecture, API Gateway, Service Discovery). Pre-integrated monitoring, logging, and trace facilities

  • Business Process Management
    Business Process Management

    Single catalog of ready-to-use business processes with centralized process management and configuration tools. Distributed execution of processes in separate microservices with support of independent update and scaling

     

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  • Micro Frontends
    Micro Frontends

    Independent user interfaces of business applications comprising the platform; web components used to design seamless composable application experiences of a single solution

  • Containerization
    Containerization

    Tools for automatic delivery and deployment of business applications based on reliable containerization technologies

  • Monitoring
    Monitoring

    Pre-integrated business analytics tools with the ability to set up custom dashboards and separate KPIs based on business process metrics, customer behavior, statistics on submitted application, user activities, etc.

  • Design System
    Design System

    Set of UI components and proven web and mobile technologies for design of impressive ergonomic interfaces of digital channels based on strict UX rules and templates. Ability to adjust interfaces for different devices

  • Mobile Platform Guidelines
    Mobile Platform Guidelines

    Compliance with guidelines of modern mobile platforms to ensure integral and consistent user experience in different applications

any questions?
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