Digital Q Loan Origination System
Making Your Loan System Truly Digital
Make your loan origination as easy as possible, support individual requirements of different customer groups, and provide customers with an ongoing support and immediate response to their needs from any place at any time. Build an advanced Loan Management Ecosystem, automate each step of a customer journey, and provide your customers with a seamless and positive customer experience.
End-to-End Loan Origination
Supported Lines of Business
Retail Loans
Working in the mass market of retail loans often means having to deal with a large amount of typical requests for relatively small loans. To effectively process the significant application flow and stay competitive, lenders need to create a reliable technological platform that can help them to automate loan origination procedures, manage risk across the credit portfolio, quickly take loan decisions, create new products and smartly customize the origination underwriting.
Business Loans
It rarely happens that the corporate lending department offers standard credit products – business customers borrow larger amounts and require an individual approach, and the bank needs to customize and propose the best solution for each specific business task. A higher level of risk due to larger loan amounts is another important peculiarity of the corporate lending. Rely on the modern Digital Q LOS solution to handle the risk properly and deliver to your customers personalized high-quality services.
SME Loans
SME loans are relatively small, but they cause higher administrative expenses and require more human resources than other types of lending. Many owners of SMEs are hard to reach since they are located in remote rural areas. In addition, the lender has to handle a lot of financial information to take a right decision and mitigate risks. Streamline these procedures, reach remote customers and facilitate the whole SMEs lending process with modern technological tools and features offered by Digital Q LOS.
Microfinance Business and Community Banking
Microfinance services to poor and low-income households and their businesses, often known as micro-enterprises, plays a critical role in reducing the poverty. Embrace this wide customer group, reach your remote customers and smartly orchestrate your loan origination and management processes with the broadest range of advanced tools provided by the Digital Q LOS solution.
Credit Products
- Credit Cards
- Personal Overdraft Facilities
- Mortgage Loans
- House Construction & Renovation Loans
- Consumer Loans
- Cash Loans
- Auto & Motorbike Loans
- POS Loans
- Student Loans
- Personal Loans for Self-Employed
Credit Products
- Lines of Credit
- Syndicated Loans
- Long-Term and Short-Term Loans for Investment in Fixed Assets
- Project Financing
- Overdraft Facilities
- Guarantees
- Loans Secured by Valuable Papers
Credit Products
- Lines of Credit
- Working Capital Loans
- Medium-Term and Long-Term Loans
- Loans Secured by Real Estate
- Loans for SMEs Operating in the Export or Import Industry
- Micro SME Loans
Credit Products
- Business Development Loans
- Loans for Households
- Construction and Home Improvement Loans
- Rural Enterprise Development Loans
- Loans for Women-Owned Enterprises
Business Tasks
- Support different loan origination channels
- Support standard products and procedures for quick standardized processing of
applications - Support quick processing of large amounts of loan applications for relatively small
loans - Ensure fast and accurate application origination and decision making, with low
human involvement and wide use of automatic customer checks - Support flexible configuration, customization and combining of automated and manual processes depending on the loan product
- Create loan applications within minutes
Business Tasks
- Support non-standard individual products
- Ensure flexible configuration of credit products with the sophisticated product
factory - Support of loan applications with complex financial reports
- Track relations between legal entities and individuals
- Support non-standardized application processing
- Ensure easy communications via remote channels
- Support online credit committees
- Support complicated due diligence and decision making procedures and
requirements - Implement a case management approach to process automation
- Support what-if analysis
- Ensure post-disbursement monitoring of non-financial covenants and collateral
conditions - Reduce workload on credit officers associated with input and analysis of financial information
Business Tasks
- Streamline complex and resource-intensive application procedures
- Standardize document collection and generation of electronic credit profiles
- Configure special products based on seasonal needs of SMEs
- Support individual and group SME loan applications, group guarantees
- Reduce high risk and operational cost
- Streamline borrower evaluation and decision making
- Expand collateral choices with mobile collaterals
- Provide services in remote areas without bank branches
- Streamline complex and resource-intensive application procedures
- Standardize document collection and generation of electronic credit profiles
- Configure special products based on seasonal needs of SMEs
- Support individual and group SME loan applications, group guarantees
- Reduce high risk and operational cost
- Streamline borrower evaluation and decision making
- Expand collateral choices with mobile collaterals
- Provide services in remote areas without bank branches
Business Tasks
- Support customers in remote areas without bank branches
- Support seasonal increases in demand
- Streamline and reduce the cost of the loan origination process
- Reduce risk of lending to low-income businesses
- Support special approaches to calculation of the customer’s credit score and creditworthiness
Supported Business Processes
Whatsapp our expert Business Tools and Features
Loan Management Ecosystem
- Borrower servicing
- Loan repayment (early repayment, overdue payments, balloon payment, etc.)
- Collection (pre-collection, soft/hard/legal collection, sale of debts, etc.)
- Covenant management
- Post-disbursement monitoring of collaterals
- Refinancing and other types of loan restructuring
- Collateral management
- Partner management
- Sales management
- Mobile office for agent banking
- Customer screening and anti money laundering.
Omnichannel Support
- Loan origination and processing through various service channels: bank branches, bank agents, ATMs, contact center agents, the website, Internet/mobile banking applications or other channels.
- Consistent information on the customer and his/her service history, products and services in all channels.
- Channel blending, easy switch from channel to channel (an application can be created in one channel, continued in another, and completed in a third one).
- Intuitive modern interfaces that feel identical in all channels.
- Easy deployment of services and pre-set scenarios in all channels.
Streamlined Product Configuration
- Easy configuration and customization of business processes with pre-integrated visual modelling tools designed for no-code process configuration. All steps and checks can be configured as a sequence or as parallel activities and completed either automatically or manually.
- Quick setup of product parameters with flexible front-office tools and settings.
- Flexible setup of automatic and manual scoring procedures and check scripts.
- Setup of loan application stages by the bank with the use of inbuilt Digital Q editors and wizards.
- Ready-to-use business schemes that allow custom configurations.
- Support of standard and individual loan terms and conditions.
- Flexible product customization for different customer groups and packaged deals.
Advanced Technology
- Operation Over Low Bandwidth Connections
Minimization of Java scripts, CSS and HTML files, traffic optimization technologies for high availability even in case of poor internet connection.
- Visual No-Code Modelling
Pre-integrated visual modelling tools for no-code process configuration. All steps and checks can be configured by business users without coding. They can be presented as a sequence or as parallel activities and completed either automatically or manually.
- Enhanced User Experience
No need to train users with the intuitive user interface, easy navigation, support of hints, reference lists, filters and step-by-step wizards. Easy input of data and pre-population of fields with data from other information systems. The system guides the user through each step of a business process, highlights mandatory fields and verifies all forms to avoid human errors.
