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Solutions

Personal Online Banking

Build personal relationships and create liaisons with your individual customers leveraging personalized online solutions with wide functional capabilities. Allow your customers manage their finances, accounts and transactions online and provide them with better flexibility in their financial decisions with the convenient digital tools.

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Business & Corporate Online Banking

Effectively support SMEs and corporations with customized online solutions based on the modern omnichannel Digital Q Platform that was originally designed to create complex business models, scenarios and workflows. Provide businesses with a convenient access to their accounts and financial information and allow them to make business online, without having to visit the bank.

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Agent Banking

Get closer to your customers through a wide network of mobile agents and partners. Provide your individual and business customers with your financial support wherever they are: at a car dealer, an industrial expo, a partner retailer or in a remote part of the country.

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Customer Origination

Provide individuals and businesses with convenient product origination and customer onboarding facilities. Implement an easy and convenient process for the first sale of products and services to your new customers directly from your web portal, without the need for them to visit your branch/office. Quickly launch new products and services that may be unavailable in traditional channels.

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Personal Online Banking

Information Services

  • Accounts
  • Cards
  • Deposits
  • Loans
  • History of transactions
  • Statements and receipts

Notifications

  • SMS, push and email alerts
  • Chat
  • Mass mailing
  • Personal offerings
  • News

Transactions

  • Bill payments (service providers, fines, penalties, etc.)
  • Card transactions
  • Product origination (cards, accounts, deposit accounts, loans)
  • Loan repayments, statements, payment schedules
  • Currency purchase / sale

Money Transfers

  • Intrabank transfers
  • P2P transfers
  • Payments to state authorities
  • Payroll transactions

Business & Corporate Online Banking

Information Services

  • Accounts
  • Deposits
  • Loans
  • History of transactions
  • Statements and receipts
  • Letters of credit
  • Guarantees
  • Corporate cards

Notifications

  • Messages signed by the e-signature
  • OTPs (token, SMS)
  • SMS and email alerts
  • Revoking orders
  • Claims and inquiries

Currency Transactions

  • Currency conversion / purchase / sale
  • Money transfers in foreign currencies
  • Currency control

Notifications

  • Messages signed by the e-signature
  • OTPs (token, SMS)
  • SMS and email alerts
  • Revoking orders
  • Claims and inquiries

Security and Administration

  • Two-factor authentication
  • Integration with certification authorities
  • Support of the advanced electronic signature
  • Customer administration

Integration

  • External services
  • While/black lists of customers and partners
  • Anti-fraud solutions

Data Exchange

  • H2H
  • File exchange and uploads

Agent Banking

Supported Functions

  • Remote workstations of bank / sale agents, underwriters and partner managers
  • Creation and management of leads
  • Customer onboarding and product origination (deposit accounts, loan applications, applications for financial products)
  • Remote access to the customer history
  • Access to bank product details, product calculators and matrices of product offerings for customer consultations
  • Online KYC checks
  • Collection of electronic documents with a web camera
  • Agent management: Management and online monitoring of tasks assigned to agents by their supervisor
  • Sales plans: Creation and tracking execution of sales plans of mobile agents, real-time monitoring of sales KPIs
  • Partner management: workstation of a partner manager, access to information on the partner network, management of partner activities

Customer Origination

Supported Functions

  • Customer onboarding
  • Self-service product origination (personal and business accounts, loan origination, deposits, factoring, etc.)
  • Seamless access to your services and products from partner ecosystems and marketplaces
  • Product information and consultancy on product choice
  • Product calculators
  • Tracking the status of submitted applications
  • Access to the knowledge base
  • External authentication

More Details

Solution
Features

Individual Design of Digital Channels

Build custom digital channels based on ready-to-use services and tools for retail and corporate business segments.

Customized Workflows

Design simple and complex processes for individual teams or users.

Custom Screen Forms

Create modern user-friendly forms to automate business processes and leave behind complicated paperwork.

Localization and Multi- Language Enablement

Manage the content in multiple languages.

Data Checks and Prepopulation

Enable online screening of parties by tax ID or other identifiers. Maintain the history of transactions and the custom reference lists of customers and partners to ensure secure transactions.

Role-Based Models

Manage user access to the content depending on the individual user role.
Whatsapp our expert

Enhanced Usability​
with Diasoft Sensor

  • Take informed decisions and implement changes to your business processes based on your real data with Diasoft Business Sensor.
  • Analyze your business processes and create your own business monitoring system with personal targets, priorities, KPIs and other metrics.
  • Create your own dashboard with custom diagrams to track your most important metrics and KPIs in the real time through a simple user-friendly interface.
  • Use the interactive geographic map to control each branch or point of sale.
  • Investigate complex cases and dependencies with the ability to drill down to any depth of detail.
  • Allow your staff members to monitor their progress and compare their metrics with achievements of their colleagues.
  • User Activity ​
  • Active Users ​
  • Types of Application
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          Register for the Webinar

          Using a Product Factory to quickly design and launch digital products & services for your bank

            25 May 2023, 14-00:15-30, Hanoi, Vietnam








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